The Pay Bills/Transfer Funds screen allows you to make 3 types of payments:

1. Standard Billers - These are billers that Telpay maintains and, with a few exceptions such as donations and government payments, do not require payment details other than the account number to be credited. They include commonly paid billers such as utilities and credit cards.
2. Customer Specific Billers - These billers are not part of Telpay's standard list of billers. They are specific to you and must be added with their address and contact information. Payments are forwarded to these billers with the invoice details that you enter. Examples of Customer Specific Billers would be your plumber, your daycare, your dentist, etc.
3. Funds Transfer - You can transfer money to any Canadian bank account. Funds transfers are a quick and inexpensive way to move funds from one account to another. You must know the bank account number to be credited to use this feature. Funds transfers are ideally suited to pay your babysitter, transfer money to your son in another province or to transfer money to another account at your financial institution or another institution in Canada.

Before you can make a bill payment or funds transfer, the account you wish to pay must be added to your Biller/Recipient List. To add or delete an account from your Biller/Recipient List, click the Add/Remove Billers/Recipients tab.

Your Biller/Recipient List

These are the billers/recipients currently set up for payment by you. When more than one bill or funds transfer for the same biller/recipient has been added, the name will be displayed for each bill/funds transfer. If the name is listed more than once, you have set up more than one account with that biller or recipient. The system will select the correct account when you enter the last three characters of this account number.

The designation (FT) after a name indicates that the entry is a Funds Transfer. A designation of (CS) after a name indicates that the entry is a Customer Specific Biller (as opposed to one from Telpay's Standard Biller List).

Selecting a Biller/Recipient to pay

To select a biller or recipient for bill payment, either enter the last three characters (or digits) of the account number as printed on the bill being paid OR click the account number you wish to pay from the Biller/Recipient List. Using the last three characters from the bill being paid ensures that the payment will be credited to the correct account.

To select a funds transfer, enter the last three digits of the identifier you used when you added the funds transfer to your Biller/Recipient List.

Amount

This is the amount of the payment. When entering the amount you must enter it in dollars and cents, separated by a decimal point, no dollar sign. Example: 15.00

The payment amount will be debited from your bank account on the due date. You are responsible to ensure sufficient funds are in your account by 12:01am CT on the due date.

Payment Date

The payment date is the date that the payment information and the funds will be forwarded to the biller/recipient.

The payment date will default to the next business day unless you enter a future date. To change the date, enter the new date in the Date box, using the correct format: yyyy-mm-dd. You may also select a date by clicking the calendar button. The payment date must always be a valid business day (no weekends or holidays).

Recurring Payments

If you would like to make the same payment one or more times in the future, you can create a recurring payment. Click the button to display the recurring payment options. In the Repeats every area choose how often you would like the payment to be made. For example, to make a payment once every 6 months, type the number 6 and then choose "Months" from the list. You can then choose when you want the payments to stop:

1. After a certain number of payments.
2. After a certain date.
3. No expiry (keep making the same payment until you cancel it).

Note: if you want to return to making only one payment, click the button.

Confirming a Payment

For payments to Standard Billers, you can either click the  Make Another Payment button (if you have more payments to enter) or the  I'm Finished button (if you do not have other payments to enter) once you've entered your payment details.

For payments to Customer Specific billers, Funds Transfers, government remittances and donations, click the  Next button. You will then be presented with an Extra Information screen which you must complete. Once completed, you can click the button on that screen. Your payment is then added to the Your Biller/Recipient List.

Cancelling/Editing Payments before they are submitted to Telpay

If you would like to change the amount or date of a payment, you can click the button next to that payment in your Biller/Recipient list. You can click the button to remove a payment from your Biller/Recipient list.

Submitting Payments to Telpay

Once you have entered all of the payments for this session, click the  I'm finished button. Your payment instructions will then be sent to Telpay. A Payment Results screen will appear, listing the payments that have been successfully sent to Telpay and any payments that cannot be made.

Cancelling Payments that have been sent to Telpay

Once payments have been sent to Telpay, they can be cancelled from the Pending Payments screen.