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My Profile
My Profile

The My Profile screen allows you to customize your internet bill payment settings. Depending on your configuration, some of the options listed below may not be available.

Select a Primary Account

Bills you pay online will be debited from your Primary Account, unless you override this default with another selection at the time of payment. The current balance of your Primary Account is shown on the bottom of all screens.

The My Profile screen lists the valid choices for the Primary Account. Select the desired Primary Account and click to set it.

Important: If you have future dated payments which are still pending, the account that will be debited on the due date will be the Primary Account that was in effect at the time you entered the payment. You can view or cancel future dated payments by going to the Pending Payments screen.


Change your PIN

To change your bill payment PIN, enter your current PIN and then your new PIN twice. Click to submit the PIN change. Your PIN change will be confirmed.


Select your language preference

Select the language of your choice and click to submit your choice. The remainder of your session will be displayed in the language that you selected.

Your language setting will remain in effect for future internet and telephone bill payment sessions. Any correspondence sent to you will also be in your preferred language. You may change your language setting at any time on the My Profile screen.

For further assistance please contact Telpay at
1.800.665.0302

For more information about Telpay, Click Here